A water main break is the city's job, but the line to the house is often the owner's. The boundary is the meter or the property line.
The main
The city owns and maintains the water mains under the streets. freezing winters put stress on exposed lines, and many older city rowhomes have aging supply lines In Philadelphia, the main break is the utility's repair.
The service line
The line from the main to the house is often the property owner's responsibility. freezing winters put stress on exposed lines, and many older city rowhomes have aging supply lines In Philadelphia, the service line is the owner's side.
The boundary
The meter or the property line usually marks the split of responsibility. freezing winters put stress on exposed lines, and many older city rowhomes have aging supply lines In Philadelphia, the boundary is the guide.
The report
A main break or a street leak gets reported to the utility. freezing winters put stress on exposed lines, and many older city rowhomes have aging supply lines In Philadelphia, the report triggers the repair.
The home side
A leak between the meter and the house is the owner's repair. freezing winters put stress on exposed lines, and many older city rowhomes have aging supply lines In Philadelphia, the home-side leak needs the pro.
The insurance
Some policies cover the service line, and the rider is an option. freezing winters put stress on exposed lines, and many older city rowhomes have aging supply lines In Philadelphia, the coverage is the question.
The call
Know the boundary. Call 888-217-3585 and Philadelphia Plumbing Pros will match you with a Philadelphia pro for the home-side work.
Plumbing in Philadelphia: what to know
In Philadelphia, freezing winters put stress on exposed lines, and many older city rowhomes have aging supply lines. Pros in our network know the local quirks and bring the right parts on the first visit.
Across Philadelphia County — from Palmyra, Camden and Collingswood to ZIP codes like 19140, 19133, 19120 — homeowners deal with the same kinds of issues. The tips above apply locally, and when a job goes beyond a quick fix, a vetted local pro is only a call away.
Need a hand in Philadelphia?
If a plumbing issue is beyond a quick fix, don't wait for it to get worse. Call 888-217-3585 and Philadelphia Plumbing Pros will match you with a vetted local pro — usually within minutes. Learn more about plumbing help in Philadelphia.